On July 21,2021,the Shanghai Financial Consumer Dispute Mediation Center signed a memorandum of cooperation with our institute to establish the Xuhui Regional Mediation Workstation of the Shanghai Financial Consumer Dispute Mediation Center in our institute.Director Wang Junwei of Shanghai Financial Consumer Dispute Mediation Center awarded the license to our institute,and Deputy Director Lu Xiang of Shanghai Financial Consumer Dispute Mediation Center participated in the event.

The Shanghai Financial Consumer Dispute Mediation Center is a professional,independent,third-party financial consumer dispute mediation public welfare organization established in accordance with the requirements of the 2014 Notice on Key Work Arrangements for the Construction of Shanghai International Financial Center.Provide fair and independent dispute resolution assistance for disputes between consumers and financial institutions.By 2020,the center had received nearly 10000 mediation cases,with a mediation success rate of 75%.The types of mediation cases involve more than 10 categories and 30 sub categories,including credit cards,third-party payments,and wealth management products,involving 67 financial institutions,with an agreement amount of 1.69 billion yuan.

(This article is translated by software translator for reference only.)